SHIPPING & RETURNS
FREE WORLDWIDE SHIPPING WITH 100% PLASTIC-FREE PACKAGING
Free worldwide shipping is included for all orders via Fedex priority service.
Please note that this is Fedex's fastest service. We aim to ship orders placed before 1pm GMT on the same day from Monday to Friday.
A Fedex tracking number will be emailed to you once the order has been shipped.
Delivery times are indicated in the table below and commence from the date of shipping, rather than the order date.
Delivery times are estimated and commence from the date of shipping, rather than the order date.
All of our shipments require a signature upon receipt.
2 to 5 working days
100% PLASTIC-FREE PACKAGING
Our products are shipped in secure 100% plastic-free packaging.
We use recycled paper and recycled unbranded cardboard boxes.
CUSTOMS & DUTIES
Some countries charge you or the recipient import taxes and duties for purchasing a watch outside of the EU. Unfortunately, we are unable to remove this country specific tax.
Please contact the customs office in your shipping country for more details.
If you would like to find out more about shipping, please contact us or email email@example.com
FREE 30 DAY RETURNS
You can return your order within 30 days of the shipment date for free provided that the CuleM watch or straps have not been worn and are in their original condition.
The watch and accessories must also be returned securely in their original packaging.
Returns meeting the criteria above will be refunded using the original payment method.
This will be within approximately 7 working days from confirmed receipt of your return.
If you would like to return your order, please contact us or email firstname.lastname@example.org before starting the return process.
After we hear from you, we will email you a returns form and will provide Fedex details for the free return.