Free worldwide shipping is included for all orders via Fedex priority service.


A Fedex tracking number will be emailed to you once the order has been shipped.


Delivery time within Europe and the US is 2 to-4 working days.


Delivery time for the rest of the world is 2 to 5 working days.


We aim to ship orders placed before 1pm CET (12pm GMT) on the same day from Monday to Friday.


Delivery times are estimates and commence from the date of shipping, rather than the order date.


Some countries charge you or the recipient import taxes and duties for purchasing a watch outside of the UK and EU. 

We wish we could eliminate this tax or charge, but unfortunately we cannot.


This is one of the reasons we offer free worldwide priority shipping, to offset the cost.

If you would like to find out more about shipping, please contact us at  before arranging to send the shipment.




You can return your order within 30 days of the shipment date for FREE provided that the CuleM watch or straps have not been worn and are in their original condition. 

The watch and accessories must also be returned securely in their  original packaging.


Returns meeting the criteria above will be refunded using the original payment method. This will be within approximately 7 working days from confirmed receipt of your return.


If you would like to return your order, please contact us or email before starting the return process.


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